Shipping Policy

At OOMI, we are committed to getting your order to you as quickly and smoothly as possible. Please read the information below before placing your order.

Order Processing

All orders are processed within 1–3 business days unless otherwise stated on the product page.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, launches, promotions, or holidays, processing times may be extended. If this happens, we will do our best to keep you updated.

Shipping Times

Estimated shipping times begin after your order has been processed and dispatched.

Domestic shipping: 5–7 business days
International shipping: 7–12 business days

Please note that shipping timeframes are estimates only and may vary depending on your location, local carrier delays, customs processing, weather, or other factors outside our control.

Delayed or Sold-Out Items

In rare cases, a product may sell out faster than expected due to high demand.

If your item is temporarily out of stock after your order is placed, additional production or restocking time may be required before shipment. In these cases, manufacturing or restocking may take approximately 5–7 business days, followed by standard shipping time.

We will always aim to be as transparent as possible and will notify you if your order is affected by a delay.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details.

Please allow 2–5 business days for tracking updates to appear after dispatch, as carriers can take time to scan parcels into their system.

Incorrect Shipping Details

Customers are responsible for ensuring that shipping details are entered correctly at checkout.

If an incorrect or incomplete address is provided and your order has already been processed or shipped, we may not be able to make changes. We are not responsible for orders lost or delayed due to incorrect shipping information entered at checkout.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, it is in the hands of the carrier.

We will be liable for packages lost, stolen, or delayed in transit. If you experience an issue with delivery, please contact us and we will do our best to assist you.

Split Shipments

In some cases, orders may be shipped in separate packages depending on stock availability, warehouse logistics, or product type.

If this happens, you will receive tracking information for each shipment where applicable.

Contact

If you have any questions about your order or shipping, please contact us at:

info@taloomi.com

We appreciate your patience and support.